Legal

Privacy Policy & Terms

Effective: 25 January 2024

1.Introduction

Direct Bridge Nigeria Limited explains how we collect, use, disclose and protect your Personal Data. By submitting your data, you consent to its use as permitted by law. You may withdraw consent at any time. Updates to this policy may occur periodically.

2.Information We Collect

We may collect:
  • Information you provide via forms or applications
  • Data during service signup or product use
  • Device, browser, usage and location data
  • Communication records (email, phone, chat)
  • Third-party data (e.g. payment platforms, credit bureaus)

3.Use of Personal Data

We use your data to:
  • Provide and improve services
  • Process transactions
  • Verify identity and prevent fraud
  • Send updates and notifications
  • Provide customer support
  • Personalize user experience
  • Analyze usage trends
All processing complies with Nigerian Data Protection Laws (NDPA & NDPR).

4.Disclosure of Information

We may share data with:
  • Trusted partners processing data on our behalf
  • Service providers (e.g. email, payment platforms)
  • Legal authorities when required
  • During business transfers or mergers
We ensure all third parties comply with data protection standards.

5.Security

We implement safeguards including:
  • Encryption
  • Firewalls
  • Restricted access
  • Staff training

6.Data Retention

We retain data only as long as necessary for legal, operational, or service purposes.

7.Data Storage

Your data may be stored or processed outside Nigeria with adequate protection measures.

8.Your Rights

You have the right to:
  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Transfer data
  • Object to usage
Lodge complaints with NDPC. Contact: contact@directbridgeng.com.

9.Data Breach

In case of a breach we report to authorities within 72 hours and notify affected users within 7 days when necessary.

10.Contact

Email: contact@directbridgeng.com
Address: Omac Plaza, 3b Toyin Street, Ikeja, Lagos